Credit & Fraud Specialist

Job Summary

The Credit Specialist is responsible for supporting credit risk management, account review, credit policy execution, and exposure monitoring across the customer lifecycle. This role evaluates customer credit risk, supports credit decisioning, and helps minimize bad debt exposure while balancing customer experience and operational efficiency.

The Credit Specialist works closely with Collections, Customer Care, Customer Acquisition, Finance, and Risk teams to ensure credit policies are applied consistently and credit exposure is properly managed.

Essential Duties

1. Credit Risk Assessment & Decisioning

• Review customer accounts and assess credit risk
• Perform credit evaluations and account reviews
• Apply credit policies and procedures consistently
• Recommend credit limits, deposits, and payment terms
• Monitor high‑risk accounts and exposure