Cost & Commission Services - Analyst

Job Description

As a Cost & Commission Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Job Responsibilities

• Assist clients and FO teams by addressing inquiries and meeting requirements, ensuring a high level of service and timely resolution of issues.
• Analysis & remediation of missing commission breaks
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office