Coordinator, GSS Collections

Wyndham Hotels & Resorts is now seeking a Coordinator, GSS Collections to join our team at WHR Argentina in Buenos Aires, Argentina.

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The Collections Coordinator Will

• Support the collections function by coordinating outreach activities, monitoring overdue balances, and ensuring timely follow-up with franchisees.
• Maintain accurate documentation of collection activities, customer interactions, and account status in accordance with internal policies and controls.
• Assist the Collections Analysts with escalations, dispute tracking, default notice coordination, and payment plan administration.
• Monitor accounts for aging, payment risk indicators, and required actions, escalating issues to senior team members when appropriate.
• Contribute to the accuracy and completeness of collections reporting, metrics tracking, and ...