Job Description
Elevate your career with a 12-month contract as an Operations Specialist at Enercare in Markham. Focus on payment processing, customer inquiries, and operational performance to support business objectives.
This role involves leading payment-related tasks and collaborating with both internal and external teams. You'll be responsible for accurate payments posting, improving operational practices, and ensuring high levels of customer satisfaction. Strong analytical and communication skills are key to your success in this position.
Key Responsibilities:
• Oversee daily operations for Enercare Finance Plan, including customer calls
• Perform data quality checks during contract booking activation
• Resolve customer escalations related to payment processes
• Participate in process improvement projects for the finance program
• Monitor month-end reporting and payment adherence
Requirements:
• Bachelor’s degree in Business Administration or similar
• At least three...
This role involves leading payment-related tasks and collaborating with both internal and external teams. You'll be responsible for accurate payments posting, improving operational practices, and ensuring high levels of customer satisfaction. Strong analytical and communication skills are key to your success in this position.
Key Responsibilities:
• Oversee daily operations for Enercare Finance Plan, including customer calls
• Perform data quality checks during contract booking activation
• Resolve customer escalations related to payment processes
• Participate in process improvement projects for the finance program
• Monitor month-end reporting and payment adherence
Requirements:
• Bachelor’s degree in Business Administration or similar
• At least three...