Contact Center Support Specialist (Ciudad Apodaca)
Job Description
Contact Center Support SpecialistTake your next career step at ABB with a general team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.Acts as the first point of contact for ABB customers, with the intention to make ABB an easy and trusted choice to do business with.Provides excellent customer support by processing customer inquiries and resolving them on time and in an appropriate manner.Provides internal and external customer support such as technical support, order and payment related assistance, forwarding supplier offers, finding the right speaking partner, etc., and coordinates with relevant resources to have complete case owner...