Carrier

Contact Center Agent

📍 Location
Monterrey, Nuevo Leon
⏰ Job Type
Full time
📅 Posted
June 02, 2026
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Job Description

Job Title: Contact Center Agent

Department: Customer Service – Distribution Services

Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role
As a Contact Center Agent , you will play a crucial role in supporting our distributors by ensuring they receive accurate, timely, and high‑quality assistance with HVAC replacement parts. Your work directly impacts customer satisfaction, operational efficiency, and distributor success. You will troubleshoot issues, manage orders, and collaborate across internal teams ...

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