Western Transportation Safety Consulting Ltd.
Consultant in Customer Service Role
Job Description
Elevate client interactions as a Consultant/Customer Service Representative. Bring your knowledge of NSC compliance and customer service skills to a full-time position.
This role emphasizes collaboration with clients through phone, email, and in-person communication. Candidates should have a background or a strong willingness to learn about the trucking industry, NSC compliance, and Occupational Health & Safety (OHS). Successful applicants are problem solvers and quick learners who can manage time effectively and meet tight deadlines.
Key Responsibilities:
• Answer phones and emails professionally
• Set up services and accounts for customers
• Complete client service requests efficiently
• Upsell related services to clients
• Ensure timely documentation submissions
Requirements:
• Knowledge of NSC compliance, OHS, or SECOR/COR
• Experience in administrative or customer service roles
• Strong written ...
This role emphasizes collaboration with clients through phone, email, and in-person communication. Candidates should have a background or a strong willingness to learn about the trucking industry, NSC compliance, and Occupational Health & Safety (OHS). Successful applicants are problem solvers and quick learners who can manage time effectively and meet tight deadlines.
Key Responsibilities:
• Answer phones and emails professionally
• Set up services and accounts for customers
• Complete client service requests efficiently
• Upsell related services to clients
• Ensure timely documentation submissions
Requirements:
• Knowledge of NSC compliance, OHS, or SECOR/COR
• Experience in administrative or customer service roles
• Strong written ...