Job Description
Join Connect Hearing as a Client Service Expert in Scarborough, ON, where you’ll make a difference in clients' lives by providing top-tier customer care and support.
In your role at Connect Hearing Canada, you'll focus on exceeding customer expectations in a retail clinic setting. This position encompasses appointment scheduling, account management, and collaboration with insurance companies. The emphasis on customer service and relationship building makes this role vital to our mission. Join a culture that promotes professional development and a healthy workplace.
Key Responsibilities:
• Provide exceptional customer assistance in clinic, online, and on the phone
• Schedule and organize appointments for professionals
• Maintain and manage client accounts efficiently
• Liaise with insurance services for smooth operations
• Aid clients with device repairs and maintenance
Requirements:
• Excellent customer service and communication abilities
• Accounts receiv...
In your role at Connect Hearing Canada, you'll focus on exceeding customer expectations in a retail clinic setting. This position encompasses appointment scheduling, account management, and collaboration with insurance companies. The emphasis on customer service and relationship building makes this role vital to our mission. Join a culture that promotes professional development and a healthy workplace.
Key Responsibilities:
• Provide exceptional customer assistance in clinic, online, and on the phone
• Schedule and organize appointments for professionals
• Maintain and manage client accounts efficiently
• Liaise with insurance services for smooth operations
• Aid clients with device repairs and maintenance
Requirements:
• Excellent customer service and communication abilities
• Accounts receiv...