Greater Toronto Airports Authority
Concessions Operations Associate Director
Job Description
Transform your career at the Greater Toronto Airports Authority as the Associate Director, focusing on concessions and partnership operations. Oversee strategic growth and lead performance excellence.
This role entails reporting to the Director of Concessions and Partnership Development, where you will spearhead operational management and commercial success across Toronto Pearson’s diverse concessions portfolio. You will ensure best practices in customer experience while managing partnerships and compliance for revenue exceeding $175M. Leverage your leadership skills to cultivate high-performing teams that drive results.
Key Responsibilities: • Lead the execution of strategic partnerships across terminals • Manage major relationships with duty-free and retail operators • Implement merchandising strategies to foster revenue growth • Oversee planning and delivery of capital commercial projects • Ensure tenant compliance with service and performance standards
Re...
This role entails reporting to the Director of Concessions and Partnership Development, where you will spearhead operational management and commercial success across Toronto Pearson’s diverse concessions portfolio. You will ensure best practices in customer experience while managing partnerships and compliance for revenue exceeding $175M. Leverage your leadership skills to cultivate high-performing teams that drive results.
Key Responsibilities: • Lead the execution of strategic partnerships across terminals • Manage major relationships with duty-free and retail operators • Implement merchandising strategies to foster revenue growth • Oversee planning and delivery of capital commercial projects • Ensure tenant compliance with service and performance standards
Re...