iA Groupe financier u002F iA Financial Group
Compensation Specialist (Quebec City)
Job Description
Compensation Specialist
As a Compensation Specialist, you will play a key role in processing compensation‑related transactions for members of our distribution networks and support the sales team and distribution partners with compensation questions and requests.
Key Responsibilities
- Provide customer service by email and phone to the sales team or distribution networks regarding advisor compensation.
- Analyze, process, and explain complex situations, and propose clear and precise solutions.
- Act as a reference for the sales team by explaining compensation rules as well as the various types of bonuses and commissions.
- Use multiple computer systems daily to process requests, make changes to files, and follow up accordingly.
- Identify and report non‑standard situations and collaborate with the team to find effective and sustainable solutions.
- Participate in continuous improvement initiatives and professional deve...