Solo Brands
Community Support Agent
Job Description
**About Solo Stove**:
This is our reason for being: We design simple, ingenious outdoor products that help you create good moments that become lasting memories.
With everything we do as a company, we challenge the status quo. We find new ways to look at commonly accepted scenarios and make them better. From our super-efficient, ultra-light camp stove that runs on sticks and twigs to our fire pits that produce a mesmerizing, smokeless flame, our products are designed to be the perfect tool.
**Title**: Community Support Agent
**Reports to**: Community Support Manager
**Benefits**: Administrative
A Customer Service Representative, will act as a liaison, provide product information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Responsibilities and Duties
- Listen to customers’ concerns, issues, and questions.
- Attract customers by pro...
This is our reason for being: We design simple, ingenious outdoor products that help you create good moments that become lasting memories.
With everything we do as a company, we challenge the status quo. We find new ways to look at commonly accepted scenarios and make them better. From our super-efficient, ultra-light camp stove that runs on sticks and twigs to our fire pits that produce a mesmerizing, smokeless flame, our products are designed to be the perfect tool.
**Title**: Community Support Agent
**Reports to**: Community Support Manager
**Benefits**: Administrative
A Customer Service Representative, will act as a liaison, provide product information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
Responsibilities and Duties
- Listen to customers’ concerns, issues, and questions.
- Attract customers by pro...