Job Description
Community Engagement Specialist (Remote) – US-Based Company
Paired is a forward‑thinking agency dedicated to connecting exceptional talent with companies needing innovative solutions. Our mission is to provide flexible work opportunities while fostering a vibrant and inclusive community. We are currently seeking a Community Engagement Specialist to lead strong connections within our community and drive engagement initiatives that resonate with our audience.
Responsibilities
- Monitor Facebook and Instagram comments and messages across multiple brand and whitelisted pages.
- Reply to customer comments, questions, and feedback using the appropriate brand voice and tone.
- Identify and quickly elevate potential customer service or PR issues.
- Determine when to reply, hide, or delete comments based on clear brand guidelines.
- Maintain active community engagement to encourage positive discussion and build trust with fol...