Helping Hands, Orillia
Community Client Services Leadership Manager
Job Description
Drive operational excellence as the Manager of Client Services for Helping Hands. This role combines leadership and compliance management across community-focused programs and assisted living.
In this pivotal position, you will guide the delivery of high-quality services that enhance client well-being and satisfaction. You'll manage day-to-day operations, uphold regulatory standards, and support your team through coaching and oversight. Your leadership will be instrumental in achieving the organization's mission of fostering a safe and inclusive environment for clients and staff.
Key Responsibilities:
• Manage daily operations and client service delivery
• Ensure compliance with organizational policies and safety standards
• Conduct regular audits and performance evaluations
• Oversee staffing and scheduling for effective service
• Lead after-hours support and emergency response initiatives
Requirements:
• At least five years of progressive supervisory experi...
In this pivotal position, you will guide the delivery of high-quality services that enhance client well-being and satisfaction. You'll manage day-to-day operations, uphold regulatory standards, and support your team through coaching and oversight. Your leadership will be instrumental in achieving the organization's mission of fostering a safe and inclusive environment for clients and staff.
Key Responsibilities:
• Manage daily operations and client service delivery
• Ensure compliance with organizational policies and safety standards
• Conduct regular audits and performance evaluations
• Oversee staffing and scheduling for effective service
• Lead after-hours support and emergency response initiatives
Requirements:
• At least five years of progressive supervisory experi...