Collections Specialist

Team Introduction: The Billing and Collections team at TikTok LATAM, based in Mexico, is responsible for managing the region’s Billing Operations from end to end, ensuring timely Invoice Creation, Invoice Delivery and Invoice Reconciliation as well as Collections Operations efficiency for our customers across Latin America to maintain a healthy accounts receivable portfolio. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience working in a fast‑paced, multicultural environment. We work closely with cross‑functional teams to identify and mitigate financial risks, improve cash flow, and strengthen internal controls related to billing, payments, and receivables management. Through proactive analysis and collaboration, we help sustain a strong control environment and ensure operational excellence across the region.

Responsibilities

• Prioritize reducing overdue rate and DSO as the primary goal. Drive continuou...