Sanofi US
Collection Management Analyst (Bogotá)
Job Description
Collection Management Analyst – Bogotá
Location: Bogotá.
About the job: The role is part of Sanofi Business Services (SBS) within a new captive Business Services centre in Bogotá, providing Account‑to‑Report, integrated Order‑to‑Cash, and HR services for SBS North America.
Integrated Order‑to‑Cash (iO2C) Process Coverage
- Customer Master Data, Pricing & Commercial Conditions
- Order Management
- Credit Management
- Collections & Account Receivables Management
- Cash Application
- Claims & Disputes Management
- AR Monthly Closing and Reporting
Main Responsibilities
- Deliver collections management services to SBS North America as per their respective Service Level Agreements (SLAs).
- Review AR ageing reports, perform collection & dunning, and follow‑up escalation actions.
- Address operational issues and follow through to resolution in an effective...