Job Description
As a Senior Technical Service, you will lead technical and through the administration and provision of specialized technical training to both customers and internal associates. Your role will build new business opportunities through strategic technical support to the sales team, product selection for our customers, resolution of technical challenges. You will standardize critical processes, maintain the highest safety and ethical compliance standards, while ensuring 100% customer satisfaction in troubleshooting situations.
You will report to Technical Service Manager.
Key Responsibilities- Develop, implement, and administer technical training programs for customers and internal associates, ensuring transfer of specialized knowledge.
- Provide specialized technical support to the sales team to use new commercial opportunities and projects.
- Conduct technical analyses for product and solution selection for our customers, based on specific ...