Cloud Operations Specialist – SLA & KPI Innovator (Hybrid)

Link-Worldwide is seeking a candidate for a hybrid role that requires strong expertise in Infrastructure and service delivery. The candidate will report to offices in Monterrey, and must drive initiatives to improve KPIs, manage vendor relationships, and work with a global team.

The ideal applicant should have over 10 years of experience in the field, including experience in driving large programs and initiatives. ITIL and PMP certifications are considered beneficial.