Cloud Noc & Soc Support Agent (24/7 Shifts)

Cloud NOC & SOC Support Agent (24/7 Shifts)Link-Worldwide in Mexico City, Salary: MXN 25,********,000, Published 7 days ago.Link-Worldwide is looking for a Service Desk Agent – Associate I, Cloud Infrastructure Services.The role focuses on monitoring and supporting the Network Operations Center (NOC) and Security Operations Center (SOC), handling incidents and service requests, and ensuring work is completed to agreed service levels.ResponsibilitiesMonitor and support the Network Operations Center (NOC) and Security Operations Center (SOC)Handle incidents and service requestsEnsure work is completed to agreed service levelsQualificationsExcellent English communication skillsOver three years of technical voice support experienceFlexibility for rotating 24/7 shiftsThis position offers a dynamic environment with the potential for growth.
#J-*****-Ljbffr