Clinical Applications Consultant (Ontario)

Clinical Applications Consultant (Ontario)

Country

Canada

Shift

1st

Overview

Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on‑going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.

Responsibilities

Key Accountabilities:

• Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go‑live process with internal and customer stakeholders.
• Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance.
• Responsible for customer clinical & technical support and education. Instru...