Job Description
**ADP is hiring a GlobalView Application Services Consultant**
**Responsibilities**:
- Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
Lead is escalation.
- Prepare functional specifications and change control requests; including design and configuration details.
Test and document change control requests.
Lead handles most complex
- Provide consulting services to client base.
Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise.
Develop and conduct lifecycle mini-project solutions.
Lead handles most complex.
- Deliver effective client communications and ticket management/resolution via CRM.
Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of cli...