Client Success Executive

The Client Success Executive helps clients grow their business through digital marketing. You will support the team by coordinating tasks, sharing updates, and keeping communication clear between clients and the team. Part of your role is to understand client needs and goals so that the strategies we apply deliver the best results.

You will also develop skills in project management, time management, communication, and teamwork.

Key Responsibilities

• Understand client’s brand and digital marketing objectives to ensure that all communications and activities are aligned
• Use our internal task management system to ensure on-time submission of all client deliverables, and quickly create new tasks that come out of client meetings and email/phone requests
• Maintain an internal “marketing brief” to capture all branding guidelines, tone of voice, competitor strategies and general instructions from the client that are documented by the sales...