Client Success Director, West (R-19218)

About the Role

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas.

Key Responsibilities

• Serve as the primary post‑sale point of contact for clients.
• Act as a trusted advisor to provide strategic guidance and a path to value with clients.
• Actively manage a portfolio of assigned accounts so that clients may achieve their positive business outcomes.
• Responsible for all post‑sale activities, including business outcome planning (ROI) and conducting Quarterly Business Reviews (QBR) with key decision makers.
• Use in‑depth knowledge of client industry and business processes, deep product knowledge, an...