Client Services Coordinator

Overview

Reports to the Client Services Manager

The Client Services Coordinator will be responsible for:

• Communicate with clients to understand their needs and provide solutions
• Manage client accounts and ensure timely delivery of services
• Provide quotes for clients
• Collaborate with internal teams to address client inquiries and resolve issues promptly.
• Support sales efforts by identifying opportunities for upselling or cross-selling services
• Additional duties as required or needed
• Perform any other duties as required or needed.

Requirements

• Post-Secondary with a business background preferred
• Computer proficiency
• Client Services experience
• Experience with costing/quotes
• Highly organized
• Attention to detail
• Strong Verbal and written communication skills
• Ability to work well in a team enviro...