B3 Systems
Client Services Analyst - Bilingual French
Job Description
Become a key player as a Bilingual (French) Client Services Analyst. Oversee client activations and provide support to enhance user experiences in a cutting-edge data environment.
This hands-on role demands direct interaction with clients as they navigate the platform. You'll manage onboarding and support requests while leveraging your SQL skills to work closely with engineering teams. Your proactive approach will help refine customer workflows and improve support processes.
Key Responsibilities:
• Manage client onboarding and activation tasks
• Address client requests as the primary contact
• Monitor and follow up on customer inquiries
• Coordinate with engineering for issue resolution
• Streamline support and onboarding procedures
Requirements:
• Professional-level proficiency in French
• Strong SQL skills required
• 1–4+ years in Client Services or Support roles
• Excellent organizational and communication skills
• Enthusiasm for AI and data-ce...
This hands-on role demands direct interaction with clients as they navigate the platform. You'll manage onboarding and support requests while leveraging your SQL skills to work closely with engineering teams. Your proactive approach will help refine customer workflows and improve support processes.
Key Responsibilities:
• Manage client onboarding and activation tasks
• Address client requests as the primary contact
• Monitor and follow up on customer inquiries
• Coordinate with engineering for issue resolution
• Streamline support and onboarding procedures
Requirements:
• Professional-level proficiency in French
• Strong SQL skills required
• 1–4+ years in Client Services or Support roles
• Excellent organizational and communication skills
• Enthusiasm for AI and data-ce...