Green Shield Canada (GSC)
Client Service Specialist Focused on Health Benefits and Support
Job Description
Elevate your career as a Client Service Representative, playing a key role in enhancing client interactions for health benefits. Utilize your problem-solving skills to provide expert guidance and support to clients and plan advisors.
As part of a dedicated service team, you’ll ensure high-quality experiences while managing benefit administration and facilitating onboarding processes. Your background in health industries and excellent communication will enable you to collaborate effectively with Account Managers and internal teams. This position requires a detail-oriented mindset and the ability to foster lasting relationships.
Key Responsibilities:
• Be the key contact point for client inquiries
• Conduct virtual orientations on EAP tools
• Manage benefit administration and unique enrollments
• Collaborate with teams to enhance client service
• Engage in client meetings and problem-solving sessions
Requirements:
• Post-secondary education in a relevant field<...
As part of a dedicated service team, you’ll ensure high-quality experiences while managing benefit administration and facilitating onboarding processes. Your background in health industries and excellent communication will enable you to collaborate effectively with Account Managers and internal teams. This position requires a detail-oriented mindset and the ability to foster lasting relationships.
Key Responsibilities:
• Be the key contact point for client inquiries
• Conduct virtual orientations on EAP tools
• Manage benefit administration and unique enrollments
• Collaborate with teams to enhance client service
• Engage in client meetings and problem-solving sessions
Requirements:
• Post-secondary education in a relevant field<...