Northbridge Financial Corporation
Client Service Expert Needed
Job Description
Join our team as a Client Service Expert responsible for ensuring exceptional customer experiences in a bustling office environment. Support sales agents and provide timely assistance to all inquiries.
This role is designed for those with a strong background in customer service eager to make a significant impact. You will be at the frontline managing client requests, assisting colleagues, and coordinating with departments for effective communication. Your exceptional communication skills will play a key role in your success here.
Key Responsibilities:
• Address high volumes of customer inquiries with precision
• Support and assist team members for optimal performance
• Work cross-departmentally to ensure smooth communication flow
Requirements:
• Post-secondary education (College or University) required
• At least 2 years of hands-on customer service experience
• Outstanding communication skills and Microsoft Office proficiency
• Collaborative team mentalit...
This role is designed for those with a strong background in customer service eager to make a significant impact. You will be at the frontline managing client requests, assisting colleagues, and coordinating with departments for effective communication. Your exceptional communication skills will play a key role in your success here.
Key Responsibilities:
• Address high volumes of customer inquiries with precision
• Support and assist team members for optimal performance
• Work cross-departmentally to ensure smooth communication flow
Requirements:
• Post-secondary education (College or University) required
• At least 2 years of hands-on customer service experience
• Outstanding communication skills and Microsoft Office proficiency
• Collaborative team mentalit...