Job Description
Shape the future of client relations in the Group Savings and Retirement sector. Join us as Director of Client Relationship Management and build strong bonds with plan sponsors.
This position centers on nurturing relationships in Quebec, facilitating effective communication with clients, and providing essential support to plan sponsors. You will initiate client meetings, deliver training on our products, and develop customized solutions to enhance client satisfaction and retention. Collaborating with internal stakeholders is crucial to evolving our service strategies and increasing member engagement.
Key Responsibilities:
• Interface with Quebec clients as a primary contact
• Host pension committee and client meetings
• Deliver training on relevant tools and services
• Customize solutions based on client assessments
• Work with teams to enhance service strategies
Requirements:
• 5+ years in financial services or...
This position centers on nurturing relationships in Quebec, facilitating effective communication with clients, and providing essential support to plan sponsors. You will initiate client meetings, deliver training on our products, and develop customized solutions to enhance client satisfaction and retention. Collaborating with internal stakeholders is crucial to evolving our service strategies and increasing member engagement.
Key Responsibilities:
• Interface with Quebec clients as a primary contact
• Host pension committee and client meetings
• Deliver training on relevant tools and services
• Customize solutions based on client assessments
• Work with teams to enhance service strategies
Requirements:
• 5+ years in financial services or...