Sonova Group
Client Relations Representative for Healthcare
Job Description
Become a Client Relations Representative dedicated to enhancing customer experiences in a healthcare clinic. Provide exemplary service, manage appointments, and assist with client needs effectively.
This role emphasizes the importance of customer satisfaction and efficient communication. You will handle client appointments, maintain accounts, and engage with insurance providers to ensure accurate billing. Additionally, training will be provided for device cleaning and minor repairs.
Key Responsibilities:
• Offer outstanding customer service across various platforms
• Schedule and manage appointments for clients
• Support account management and relationship building
• Work with insurance for third-party billing
• Help with device maintenance and troubleshooting
Requirements:
• Proven customer service and communication abilities
• Familiarity with accounts receivable is beneficial
• Enthusiastic and wi...
This role emphasizes the importance of customer satisfaction and efficient communication. You will handle client appointments, maintain accounts, and engage with insurance providers to ensure accurate billing. Additionally, training will be provided for device cleaning and minor repairs.
Key Responsibilities:
• Offer outstanding customer service across various platforms
• Schedule and manage appointments for clients
• Support account management and relationship building
• Work with insurance for third-party billing
• Help with device maintenance and troubleshooting
Requirements:
• Proven customer service and communication abilities
• Familiarity with accounts receivable is beneficial
• Enthusiastic and wi...