People Corporation
Client-Focused Service Representative
Job Description
Join Life Benefits Solutions as a Service Representative dedicated to enhancing client experiences across Canada. This role requires excellent communication and organizational skills to support our Group Insurance and Retirement clients.
As a Service Representative, you'll manage a dedicated block of clients, conduct educational meetings, and respond promptly to inquiries. This position emphasizes proactive problem-solving and collaboration with team members to ensure client satisfaction and uphold service standards.
Key Responsibilities:
• Manage assigned Group Insurance & Retirement client accounts
• Conduct employee meetings and training for plan members
• Provide timely responses to client inquiries via email and phone
• Collaborate with team members to address client needs
• Track service standards and manage client interactions
Requirements:
• Experience in Group Insurance & Retirement preferred
• Strong passion for customer service excellence
• E...
As a Service Representative, you'll manage a dedicated block of clients, conduct educational meetings, and respond promptly to inquiries. This position emphasizes proactive problem-solving and collaboration with team members to ensure client satisfaction and uphold service standards.
Key Responsibilities:
• Manage assigned Group Insurance & Retirement client accounts
• Conduct employee meetings and training for plan members
• Provide timely responses to client inquiries via email and phone
• Collaborate with team members to address client needs
• Track service standards and manage client interactions
Requirements:
• Experience in Group Insurance & Retirement preferred
• Strong passion for customer service excellence
• E...