Client Care Advisor

Overview

If you enjoy providing great service and working in a team, we have just the opportunity for you here at Thurrock Vets for Pets!

What Your Typical Day Will Look Like

Your focus is to provide an exceptional service to our clients and the best care possible to their pets – providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. You'll be joining a fantastic team made up of 4 vets and a clinical director, 3 RVNs, 3 SVNs, a Practice Manager, Practice Director and 5 CCAs.

Your great client service during a client’s visit will ensure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently...