Job Description
About the team
We are looking for a Bilingual Claims Specialist to join our Claims team in Toronto, Ontario. This is an exciting opportunity to help grow our Toronto office and be part of a high-energy environment within a rapidly growing company with global ambitions. If you’re looking to make a meaningful impact on an important part of the business, we invite you to join our team.
What you will do
- Provide exceptional customer service to Turo Hosts and Guests
- Investigate and process auto claims filed by Hosts and Guests
- Assist Turo members in the self-resolution process
- Coordinate claims processing with Turo’s third-party administrator
- Collect any amounts due from Guests
- Maintain accurate and complete claim documentation
- Contribute to continuous improvement of claims handling processes
- Support Turo’s goal of being a l...