Claims Manager - Travel - 9944 - IW-9944

Detail

Job title: Claims Manager - Travel - 9944

Description

A growing insurance organization is seeking a Travel Claims Manager to lead their expanding travel claims operation. This is a newly created leadership position reporting to the Vice President of Operations, driven by significant growth in their US TPA business.

Title: Travel Claims Manager

Location: Hamilton Ontario, (Hybrid opportunity, 3 days in the office)

THE OPPORTUNITY

You’ll oversee a dynamic team of approximately 30 claims professionals, including 3 team leads, who handle travel insurance claims for a major US insurer client. This young, university‑educated team requires a hands‑on leader who can provide mentorship, drive operational excellence, and implement innovative solutions to enhance efficiency.

The role focuses on managing various travel claims including cancellations, delays, medical emergencies,...