Circle-of-Care,-Sinai-Healt
Circle of Care Team Lead, Operations
Job Description
Elevate your career with Circle of Care as a full-time Team Lead in Operations. This position emphasizes leadership, customer service, and innovative process improvements in a hybrid work environment.
As an Operations Team Lead, you will support daily operational tasks while motivating your team to achieve performance goals. This role involves monitoring service workflows, training peers, and addressing billing and scheduling inquiries. With a focus on client-centered care, you will lead initiatives that enhance service delivery and operational efficiency.
Key Responsibilities:
• Lead operational tasks and monitor service quality
• Train new staff and promote high performance
• Coordinate with payroll on scheduling and payment resolutions
• Manage team communication and escalation of concerns
• Drive participation in client satisfaction and safety initiatives
Requirements:
• Relevant post-secondary education preferred
• Two years of experience in community...
As an Operations Team Lead, you will support daily operational tasks while motivating your team to achieve performance goals. This role involves monitoring service workflows, training peers, and addressing billing and scheduling inquiries. With a focus on client-centered care, you will lead initiatives that enhance service delivery and operational efficiency.
Key Responsibilities:
• Lead operational tasks and monitor service quality
• Train new staff and promote high performance
• Coordinate with payroll on scheduling and payment resolutions
• Manage team communication and escalation of concerns
• Drive participation in client satisfaction and safety initiatives
Requirements:
• Relevant post-secondary education preferred
• Two years of experience in community...