Scotiabank

Chief of Customer Identity Management Toronto

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
May 27, 2026
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Job Description

Join the forefront of Customer Identity Management at a global scale from Toronto. As Chief, you will drive innovations in CIAM to enhance security and customer experience.

In the role of Global Head of CIAM Engineering & Operations, you will be accountable for the comprehensive CIAM solutions that ensure customer trust and security. Your leadership will guide the transformation of operational practices and foster collaboration across technical and business teams. This is a pivotal role that puts you at the crossroads of technology and customer engagement.

Key Responsibilities:
• Lead end-to-end CIAM engineering and modernization
• Ensure platform availability and high-security standards
• Oversee customer registration and identity lifecycle processes
• Facilitate cross-functional onboarding of CIAM initiatives
• Cultivate a customer-focused culture within the team

Requirements:
• Bachelor’s in a technical field...

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