Chief Experience Officer (CXO)
Job Description
Riverbanks Zoo and Garden
Chief Experience Officer (CXO)
About Riverbanks Zoo and Garden:
Riverbanks Zoo and Garden is consistently recognized as one of the top zoos in the country. As the most visited zoo in the southeast, Riverbanks welcomes more than one million guests each year.
Renowned for its immersive animal habitats, award‑winning botanical garden, and commitment to conservation, education, and community engagement, Riverbanks creates meaningful experiences that inspire people to protect wildlife and wild places.
To support this next chapter, Riverbanks is introducing a newly created executive leadership role dedicated to elevating and integrating the guest experience across the entire organization.
Position Summary:
The Chief Experience Officer (CXO) serves as a key member of the executive leadership team, responsible for leading the day‑to‑day operations that define the Riverbanks guest experie...