Job Description
Job Description:
About the Role
The Cash Application Team Lead will oversee a team of five Cash Application Specialists, ensuring the accuracy and efficiency of daily cash application activities. This role will involve supervising, coaching, and reviewing the work and performance of your team members. The Cash Application Team Lead will also manage the escalation of issues, handle complex reconciliations, and drive process improvements.
Responsibilities:
- Lead, mentor, and manage a team of five Cash Application Specialists.
- Review and approve cash application activities performed by the team to ensure accuracy and adherence to company standards.
- Oversee the daily cash application process (including write-offs and adjustments), ensuring accurate and timely processing of customer payments and write-offs/adjustments.
- Supervise the reconciliation of dail...