Job Description
Case Manager – Legal Operations | on site Medellín | U.S. Legal Clients | C1 English Required
At RAM BPO, we support demanding international law firms that expect precision, speed, and zero dropped balls. We're looking for a Case Manager who doesn't just track cases, but owns the process — anticipating risks, driving communication, and ensuring nothing falls through the cracks between attorneys, clients, and internal teams.
This is not an administrative support role. It's a high-impact position within real legal operations, with direct exposure to U.S. legal practices and international standards. If you're looking to grow within the legal sector, work with high-profile clients, and do it from wherever you are — keep reading.
What You'll Do
- Manage assigned legal cases from intake to closure, ensuring deadlines, SLAs, and quality standards are consistently met
- Act as the primary point of contact between attorneys, clients, a...