Canucks Sports & Entertainment (CSE)
Canucks Account Executive, Premium Experience
Job Description
Drive excellence in client service and account management as an Account Executive with Canucks Sports & Entertainment in Vancouver. Focus on enhancing the experience of premium membership clients.
This role requires managing a portfolio of premium accounts, ensuring fulfillment of all obligations while maintaining high standards of service. Develop strong relationships with suiteholders, assist with game day requests, and coordinate various event-related needs. Your efforts will significantly impact client retention and satisfaction.
Key Responsibilities:
• Provide account management for premium seats
• Foster relationships with Executive Suiteholders
• Manage game day client requests and needs
• Utilize Salesforce CRM to track interactions
• Prepare notes and assist event operations
Requirements:
• Minimum 2 years of customer service experience
• Strong communication skills, both written and verbal
...
This role requires managing a portfolio of premium accounts, ensuring fulfillment of all obligations while maintaining high standards of service. Develop strong relationships with suiteholders, assist with game day requests, and coordinate various event-related needs. Your efforts will significantly impact client retention and satisfaction.
Key Responsibilities:
• Provide account management for premium seats
• Foster relationships with Executive Suiteholders
• Manage game day client requests and needs
• Utilize Salesforce CRM to track interactions
• Prepare notes and assist event operations
Requirements:
• Minimum 2 years of customer service experience
• Strong communication skills, both written and verbal
...