O'Regan's Automotive Group

Call Centre Manager

📍 Location

Dartmouth, Nova Scotia

⏰ Job Type

Full-time

📅 Posted

March 23, 2026

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Job Description

Business Development Centre (BDC) Manager – Sales & Service
Lead the Drive to Success with O’Regan’s!
Are you a strong leader who thrives on performance, coaching, and creating exceptional customer experiences? O’Regan’s Automotive Group, proudly one of Canada’s Best Managed Companies, is looking for a driven Business Development Centre (BDC) Manager to lead our Sales & Service communication teams.
This is your opportunity to make a real impact by shaping customer journeys, developing high-performing teams, and driving measurable results in a fast-paced, growth-focused environment.
What You’ll Do:
Lead & Inspire
Recruit, train, coach, and motivate BDC Sales & Service representatives
Set clear performance expectations and hold the team accountable to KPIs
Conduct performance reviews, call monitoring, and regular coaching sessions
Foster a positive, customer-first team culture built on accountabil...
    

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