Call Center Executive -Bilingual
Job Description
**Customer Service & Outbound Calls****Schedule**: Monday to Saturday, 7:00 AM - 5:00 PM or 8:00 AM - 6:00 PM (Eastern Time Zone)**Overtime pay available** if working beyond regular hours**Ideal Profile**:- **English advanced**:- **Spanish advanced**:- Strong background in **customer service and sales** in the U.S.- Experience working with **VIP clients****Experience Required**:- **At least 6 years** in customer service and sales- Previous experience supporting **USA**:- Skilled in **outbound calls** focused on promotional campaigns (**not cold calling or prospecting**)- Ability to effectively communicate **special promotional offers** to customers**Key Responsibilities**:Make outbound calls to existing customers to present **special promotions**Support **sales consultants** by executing strategic promotional campaignsDeliver an **exceptional customer experience**, ensuring meaningful interactionsWork collaboratively in a **multicultural team environment**Tipo de puesto: Tiempo comp...