Call Center Agent - Outbound

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.

Successful candidates will receive full product and systems training.

Responsibilities and expectations (not limited to):

• Read from a scripted pitch


• Transfer warm leads to USA agents


• Meet and exceed hourly/daily/weekly transfer target.


• Meet exceed Quality Assurance standards.

Desired Requirements, Experience and Qualifications

• Matric


• Awareness of medical terms and disciplines


• Outbound experience required


• Excellent verbal communication skills


• Neutral accent


• Computer literate


• Own transport (advantageous not essential)

Competencies

• Objection handling


• Good command of the English language<...