Hard Rock Hotel & Casino Ottawa
Cage Operations Team Leader
Job Description
Step into a leadership role as a Cage Operations Team Leader, focusing on staff performance and secure operations. Your expertise in management and regulatory compliance will enhance our casino's atmosphere.
In this full-time role, you'll oversee cage operations, ensuring effective accounting controls and employee development. Strong interpersonal skills are vital for managing customer interactions and resolving disputes. Your leadership will foster collaboration across departments and reinforce a positive workplace environment.
Key Responsibilities:
• Supervise the cage operations team and manage daily tasks
• Train and mentor employees, fostering skill development
• Enforce compliance with AGCO regulations and security protocols
• Address customer and employee issues with professionalism
• Monitor business demands and adjust staffing strategies
Requirements:
• 3+ years of supervisory experience in casino setti...
In this full-time role, you'll oversee cage operations, ensuring effective accounting controls and employee development. Strong interpersonal skills are vital for managing customer interactions and resolving disputes. Your leadership will foster collaboration across departments and reinforce a positive workplace environment.
Key Responsibilities:
• Supervise the cage operations team and manage daily tasks
• Train and mentor employees, fostering skill development
• Enforce compliance with AGCO regulations and security protocols
• Address customer and employee issues with professionalism
• Monitor business demands and adjust staffing strategies
Requirements:
• 3+ years of supervisory experience in casino setti...