Marriott
Butler Service Desk Agent
Job Description
**Additional Information** Flexible availability including Weekends and Holidays Preferred
**Job Number** 26054908
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Toronto%2C%20325%20Bay%20Street%2C%20Toronto%2C%20ONT%2C%20Canada%2C%20M5H%204G3)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.27-$26.59 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellp...
**Job Number** 26054908
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Toronto%2C%20325%20Bay%20Street%2C%20Toronto%2C%20ONT%2C%20Canada%2C%20M5H%204G3)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.27-$26.59 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellp...