Romeu Group

Business Support N2

📍 Location
bogotá, bogotá, d.c.
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

## Business Support N2Applylocations: Bogotátime type: Full timeposted on: Posted Yesterdayjob requisition id: JR 01270At **ROMEU**, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.# **What will your functions be?**## **Responsabilidades*** ## Atender, diagnosticar y resolver incidencias y solicitudes escaladas desde el Nivel 1 (CAU).* ## Brindar soporte técnico especializado en aplicaciones y sistemas de software.* ## Registrar, actualizar y dar seguimiento a tickets en la herramienta de gestión de incidencias (Jira), asegurando información clara y documentación adecuada.* ## Escalar a Nivel 3 (N3) aquellas incidencias que excedan el ámbito de resolución de N2, proporcionando un análisis técnico detallado.* ## Realizar instalaciones, configu...

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