MacEwan University
Business Solutions Team Lead at MacEwan
Job Description
Drive service excellence at MacEwan University as the Team Lead for Business Solutions. This full-time role emphasizes leadership, collaboration, and the optimization of financial service systems.
In this dynamic position within the Shared Services Centre, you'll oversee projects and deliver operational improvements across the Financial Services portfolio. You'll apply your expertise in business analysis, process transformation, and project management to ensure compliance and streamline operations. Supporting various stakeholders, you will facilitate service enhancements while nurturing a strong team dynamic.
Key Responsibilities:
• Lead design and continuous improvement of service-focused programs
• Manage project schedules, monitoring, and reporting
• Guide resolution of complex system issues across Finance and ITS
• Coordinate ERP system updates and manage risk assessments
• Develop testing approaches and document outcomes
Requirements:
• Bachelor’s degree...
In this dynamic position within the Shared Services Centre, you'll oversee projects and deliver operational improvements across the Financial Services portfolio. You'll apply your expertise in business analysis, process transformation, and project management to ensure compliance and streamline operations. Supporting various stakeholders, you will facilitate service enhancements while nurturing a strong team dynamic.
Key Responsibilities:
• Lead design and continuous improvement of service-focused programs
• Manage project schedules, monitoring, and reporting
• Guide resolution of complex system issues across Finance and ITS
• Coordinate ERP system updates and manage risk assessments
• Develop testing approaches and document outcomes
Requirements:
• Bachelor’s degree...