Job Description
SUMMARY
The primary function of the Operations, Pharma Specialist is to process all Pharma/Healthcare shipments, coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as Pharmaceutical and government regulations. This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all inbound and outbound requirements before or within agreed time frames. Direct communication with customers, overseas offices, airlines or ocean carriers and truckers is required.
KEY DUTIES AND RESPONSIBILITIES
• Daily management and coordination of shipments.
• Collaborate and cooperate with overseas offices/agents to organize air and ocean shipments.
• Establish and coordinate schedules with carriers and tender/dispatch shipments.
• Create/prepare shippi...