NAVBLUE, an Airbus Company
Business Analyst
Job Description
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We are currently looking for a Business Analyst (BA) to support the deployment of Navblue OCC products to our customers in the AMER region (North America and South America). This includes N-Ops & Crew (N-OC) and N-Crew Planning (N-PBS) products covering the following areas: network scheduling, operations control, crew planning, crew management, crew rostering, and crew pairing optimization.
Main Responsibilities
- Coordinate and execute delivery of implementations, including the gathering of all required information used in defining the customer product setup
- Perform system training for customers prior to go-live/system adoption, supporting the customers’ existing methodology to provide adequate training
- Handle escalated customer support tickets as required
- Gain customer acceptance by explaining or demonstrating features and operational improvemen...