Manulife Financial
Business Analyst – AdminAdvantage Operational Controls
Job Description
The AdminAdvantage team within Group Benefits Operations is seeking a Business Analyst to strengthen and sustain our operational controls. This role is critical to ensuring that controls are well‑designed, properly monitored, automated where possible, and operating effectively to support accurate, timely, and compliant administration services.
This position is ideal for someone who is passionate about operational risk management, enjoys partnering closely with operations teams, and excels at turning data, reporting, and automation into meaningful control insights. You will work closely with AdminAdvantage operations and business leaders to ensure controls are embedded into daily workflows and supported by reliable data and tools.
This role connects people, processes, data, and technology to protect the end‑to‑end operational experience for clients and members.
Position Responsibilities Operational Controls & Risk Management
Design, document, and main...
This position is ideal for someone who is passionate about operational risk management, enjoys partnering closely with operations teams, and excels at turning data, reporting, and automation into meaningful control insights. You will work closely with AdminAdvantage operations and business leaders to ensure controls are embedded into daily workflows and supported by reliable data and tools.
This role connects people, processes, data, and technology to protect the end‑to‑end operational experience for clients and members.
Position Responsibilities Operational Controls & Risk Management
Design, document, and main...