goeasy Ltd
Branch Operations and Sales Lead
Job Description
As Branch Manager, oversee operations and enhance financial sales performance. Cultivate customer relationships and lead your team toward achieving significant business goals.
This role focuses on creating a successful branch environment where your leadership guides a dedicated team. You'll plan administrative tasks while emphasizing empathetic customer service to match their needs with financial products. Managing the portfolio's health is vital to preventing account issues and ensuring customer satisfaction.
Key Responsibilities:
• Set a clear vision to hit branch performance targets
• Administer schedules and manage team timesheets
• Engage customers in person, online, and via phone
• Utilize empathy to assess financial product suitability
• Ensure accounts remain in good standing and mitigate delinquency
Requirements:
• Leadership experience in a sales-oriented context
• Strong interpersonal skills to drive customer satisfaction
• Demonstrated abili...
This role focuses on creating a successful branch environment where your leadership guides a dedicated team. You'll plan administrative tasks while emphasizing empathetic customer service to match their needs with financial products. Managing the portfolio's health is vital to preventing account issues and ensuring customer satisfaction.
Key Responsibilities:
• Set a clear vision to hit branch performance targets
• Administer schedules and manage team timesheets
• Engage customers in person, online, and via phone
• Utilize empathy to assess financial product suitability
• Ensure accounts remain in good standing and mitigate delinquency
Requirements:
• Leadership experience in a sales-oriented context
• Strong interpersonal skills to drive customer satisfaction
• Demonstrated abili...