Karcher North America Incorporated
Branch Manager Role at TecServ NJ
Job Description
Take charge as the Branch Manager of TecServ in Blackwood, New Jersey, driving operational strategies and customer satisfaction in the floor care industry. Shape the branch’s success through dynamic leadership.
In this pivotal role at TecServ, you’ll supervise all branch operations and motivate employees to meet corporate goals. Your collaboration with the Call Center will ensure efficiency in routing mechanics while you manage payroll and P&L statements effectively. Working with the sales team, you will play a key role in expanding service contracts and developing new territories.
Key Responsibilities:
• Oversee branch business and staff performance
• Collaborate with dispatch for optimal service routes
• Monitor payroll, track overtime, and report weekly
• Partner with sales for account development
• Train staff to achieve high performance levels
Requirements:
• Bachelor’s degree or 4-10 years related experience
• Minimum 8 years in customer service, 3 y...
In this pivotal role at TecServ, you’ll supervise all branch operations and motivate employees to meet corporate goals. Your collaboration with the Call Center will ensure efficiency in routing mechanics while you manage payroll and P&L statements effectively. Working with the sales team, you will play a key role in expanding service contracts and developing new territories.
Key Responsibilities:
• Oversee branch business and staff performance
• Collaborate with dispatch for optimal service routes
• Monitor payroll, track overtime, and report weekly
• Partner with sales for account development
• Train staff to achieve high performance levels
Requirements:
• Bachelor’s degree or 4-10 years related experience
• Minimum 8 years in customer service, 3 y...